Recharging QuickBook QuickBooks Slow?          Hanging?          Too Big?          Won't Condense?
Contact: (519) 927-5005 (9:00 AM - 5:00PM EDT)          

What our Customers are saying

We were struggling everyday with having to stay late, taking turns using the quickbook file. The stress was throughout the office. It was even effecting productivity in other areas that were waiting for accounting to be processed.

With a quick Google search we found Office 911. Within minutes Susan knew exactly what we were going through and said she had a remedy for it. Although this was hard to believe we held our breath and went ahead with Office 911 services. Within a few days we were working with them and as per schedule, out problems were fixed.

The stress levels dropped, productivity was no longer an issue and now the extra long hours of waiting are a thing of the past. Thank you Office 911 - you really are true to your name!
J.V. -- Export Trader -- QuickBooks Premier 2008

I just wanted to write a quick note and say how great it was working with Sue and the service she provided. She got my QuickBooks file down from 4 GB to under 1 GB!!! Just what we needed and she was quick and a pleasure to work with. THANK YOU!!
J.L. -- Perfect Fit

The original file was 288 megabytes .... returned to me about 44 megabytes. Thanks again for your help with this. File, of course, runs incredibly fast.
B.C. -- Greenscene Landscaping

We spent hours and days trying to upgrade from Pro 2004 to Premier 2008. We have too much data in Pro 2004 so it took forever to go through the upgrading steps and at the end of up to a couple of days of letting QB supposing do what it had to do, the upgrades were never successful. Intuit was not of much help when I called them. Thank goodness I come across Office911 in one of the QB forums. Sue did an analysis of our old file (and it was huge) and made a recommendation for what data to migrate to Premier 2008. We were up and going in our new QB data file in a couple of days - would have been sooner but we really did have a gigantic file (Intuit was shocked but couldn't help with the old QB). I would use the service of Office911 anytime again.
D.T. -- Singapore Math

Our company file size grew out of hand, and was constantly crashing. The extremely large company data file size of 1.5 GIG was the issue.

Office 911 was a life saver, they were professional and expedient. All of our data issues were rectified. Susan made the transition both seamless, and easy. The fears of having all of our data "go up in smoke" was put at ease. All of our questions were answered promptly prior to the start of the file clean up. The Office 911 team even worked on the weekend to speed up our data clean up. Thanks Sue - Office 911.
K. W. -- Highland Lakes Condos

I was very pleased with the support we received from Office 911. We had a big project for them to reduce our file and they did a great job! It's like having a fresh new system.
F.K. -- Franchise Gator -- QuickBooks Pro 2008

Excellent knowledge of QBooks. Great and reliable service. Work that Intuit could, or did not want to do, done by professionals the way service should be done. Recommend to others any time.
LE.-- Letico Inc.

I would like to thank you so very much for the excellent work you and Office 911 did in reducing the QuickBooks file size for two of my clients. Your assessment of expected reduction in file size was accurate. Your instructions as to how to proceed in working with you were extremely clear and easy to follow, and you respected your deadlines.

As well, I would like to thank you for the subsequent service on the most recent file where my client started to experience unexpected slowdowns when working in multi-user. Your help and diagnosis of potential reasons really helped us; and the client is up and operating as expected.

Again, I thank you and look forward to working with you in the future with both these clients and future ones.
Bill Abbott, B.Comm. C.A. Abbott Business Consulting

Wanted to convert from Canadian Multi-Currency to US Multi-Currency. Service was very prompt and efficient. Went WAY beyond the call of duty in working to tackle a difficult QuickBooks problem. Thanks for all of your help!
Todd Epple, CFO. Iasta

Thanks to Office 911, we're off to a good start this new year with our downsized file.
P.L, Accounting Director, Brax, Ltd.

Over 1 GB file - Ran WAY too slow. We would sometimes have to start a report we wanted the evening before and let it run overnight to get the results the next morning!!! Simple tasks like posting payments took forever.

We were very pleased with our interaction with Office911. Susan provided us with great service and excellent follow up.
A. Saunders, GM. SunDANCE Office Supply

We had serious problems with our 7yr old QB file that has grown to 3 GB. The solution was to start a new file - with one year of history. Makes business so much easier for us - Problem Solved! Thank you.
G. Henderson, Owner, MegaGPS

Our file was so big that it took forever to run even small reports. The volume of transactions in the history made the file huge. We condensed it two years ago - BIG MISTAKE, did nothing but make it worse. We have multi-user and when one person was posting an entry it would lock everyone else out for at least five minutes. Crazy I tell you. It was becoming a huge productivity issue.

Dealing with Sue was a pleasure. She was able to work through the many issues we had with our file and make it work. A more than fair charge for the extra work needed was negotiated. Some entries were posted in a prior year which was an issue as my books are externally audited, but once I discussed the reason for these entries with Sue and understood them, I was able to make an entry to correct the balances back to what they were and carry the correction to our current year. I would recommend this service in a heartbeat to anyone who is struggling with a large QB file. I have already given her company name to our auditor to send to his QB clients. She even thinks of small things like changing the font in the new file so there is a clear visual cue between the old and new files. Thanks Sue!!!
J. Venoitte, CFO, White Point Holdings - HuntsPoint, Nova Scotia

* This page is frequently updated. Please check back for updates.

QuickBooks Year End
Roll-Over Service

Improved Speed, Accuracy & Office efficiency
Our Expertise
- We delete old unused customers, vendors, items, accnts, classes etc.
- We remove unwanted tags ie: print, email etc.
- We split large quickbooks files
- We merge quickbooks files
- We convert quickbooks version back : ie: enterprise to premiere / premier to pro
- Messes cleaned up, quickbooks rebalanced, rebuilt
- Audit Trail Removal, Corrupt Files Fixed, Item List Reduction, Customer List Reduction
- Credit Card Numbers Extracted / Inputted, Convert Inventory Items to Non-Inventory Items, Rebalancing archived /condensed files

Office 911 is focused on developing & implementing cost & profitability objectives. Our unique ability to analyze & understand client business models & existing environments puts us way ahead of the rest!

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